Available Customer Support Opportunities

Do not miss out on these work from home opportunities! Positions fill fast. Let us know if you're interested by completing the form. One of our human resource agents will be following up with you.

Customer Support for a World Online Marketplace

New Buyer Outreach Support. If you LOVE online shopping this new Buyer Outreach Program is for you! Hot Opportunity!

What to Expect:
• Provide outbound customer support to first-time buyers
• Help resolve any issues with orders
• Work independently while keeping the customer and company in mind
• Answering questions and working with customers to ensure fantastic service
• Ability to work independently in a fast paced environment.

Home Improvement Inbound Representative

Work from the comfort of your home for one of the world largest home improvement retailers with a footprint in the U.S., Canada, and Mexico.

What to Expect:
• Displays patience, empathy, the ability to work under pressure and adapt to adverse situations
• Provides knowledgeable, friendly and eloquent customer service
• Experience working with users to identify the best solution
• Assisting customers with product questions
• Placing new orders
• Handling existing orders: returns/ replacements
• Provide store specific support
• Contacting vendors for shipping information


Cable Communications Customer Service/Billing Specialist

Internet and phone providers to residential customers

What to Expect:
Assist customers with billing or video technical repair inquiries
• Review, analyze and respond to customers’ billing inquiries
• Resolve customers’ open issues or questions
• Troubleshoot technical issues
• Make the appropriate sales offer to upgrade and add on to their service
• Strive to resolve technical issues on the first call
• Build trust and rapport with the customer through clear, respectful interaction
• Correctly code the sale accurately and completely for the installer

Vacation and Time Share Specialist

Company operates membership programs for vacationers and provides value-added services to its developer clients worldwide. The company has been a pioneer and innovator in serving the vacation ownership market since 1976. The company's network comprises approximately 3,000 resorts in more than 80 nations.

If you are passionate about sales, travel, and/or timeshare ownership, this opportunity is a great choice!

What to Expect:
• Assist members in placing their wait-list requests for a resort that is currently unavailable
• Offer members alternative vacation options if their first choice is unavailable
• Sell membership packages by advising members of the benefits of the Core, Gold, and Platinum levels and other products
• Solve member concerns for first call resolution, ultimately avoiding escalation

Office Supply Specialist

Help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop, all backed with a lowest price guarantee. Offer businesses the convenience to shop and buy how and when they want - in store, online, via mobile or though social apps.

What to Expect:
• Entry of caller’s orders with minimal instances of errors
• Recommendations of comparable products when requested items are unavailable
• Empathize with and prioritize caller needs 
• Determine caller needs and provide appropriate solutions Keys to Success
• Strong comprehension skills with the ability to understand and respond appropriately to caller issues
• Using logic and good judgment to solve problems and ensure the appropriate caller outcome
• Exceptional computer literacy, attention to detail, multi-tasking
• Solution orientation, self-motivation, energy, professionalism, and friendly courtesy

Inbound Support for Financial Tax Software (Short Term Project)

An enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.

What to Expect:
• Inbound phone and video customer service/technical support. Handle technical support questions via video capability
• Research, analyze and determine an appropriate course of action for customers
• Interact with customers focusing on software navigation questions as well as assisting with locating prior years’ returns
• Serve as ambassador for the brand; caring and empathetic approach to customer interactions
• Document all issues, resolution and follow up actions

Home Warranty Customer Service/Claims Representative (English and Bilingual)

Provides a variety of home warranty, repair and maintenance services nationwide for more than 35 years. They take pride in providing superior customer service 24/7/365 and are equally proud of their nationwide network of more than 40,000 independent skilled service technicians who help our customers solve their problems every day.

What to Expect:
• Receive inbound calls from existing customers to initiate a claim or follow up on an existing claim
• Describe the services, plans, and requirements
• Process change of address requests
• Accept and process requests for information materials
• Research and resolving customer complaints. Performing callbacks as a customer resolution
• Responding to billing clarification and claim status inquires
• Facilitate three-way conferencing and scheduling between customers and service providers


If one of the openings above seems like a match for you, please complete the form and one of our human resource agents will follow up with you shortly.

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