Available Customer Support Opportunities

Do not miss out on these work from home opportunities! Positions fill fast. Let us know if you're interested by completing the form. One of our human resource agents will be following up with you.

Customer Service for an Online Marketplace for Rentals Properties

Provide customer service which helps people rent out their homes and properties to vacationers or people who simply want a change of scenery. You'll be working for one of the largest and most trusted companies in the world with an excellent reputation.

What to Expect:

  • Providing customers with information, answering related questions
  • Handling escalated customer cases that begin online
  • last minute cancellations
  • Scheduling bookings
  • Resolving issues and coming up with creative solutions

Customer Support for a World Online Retail Marketplace (not Amazon)

New Buyer Outreach Support. If you LOVE online shopping this new Buyer Outreach Program is for you! Hot Opportunity!

What to Expect:
• Provide outbound customer support to first-time buyers
• Help resolve any issues with orders
• Work independently while keeping the customer and company in mind
• Answering questions and working with customers to ensure fantastic service
• Ability to work independently in a fast paced environment.

Home Improvement Inbound Representative

Work from the comfort of your home for one of the world largest home improvement retailers with a footprint in the U.S., Canada, and Mexico.

What to Expect:
• Displays patience, empathy, the ability to work under pressure and adapt to adverse situations
• Provides knowledgeable, friendly and eloquent customer service
• Experience working with users to identify the best solution
• Assisting customers with product questions
• Placing new orders
• Handling existing orders: returns/ replacements
• Provide store specific support
• Contacting vendors for shipping information

 

Cable Communications Customer Service/Billing Specialist

Internet and phone providers to residential customers

What to Expect:
Assist customers with billing or video technical repair inquiries
• Review, analyze and respond to customers’ billing inquiries
• Resolve customers’ open issues or questions
• Troubleshoot technical issues
• Make the appropriate sales offer to upgrade and add on to their service
• Strive to resolve technical issues on the first call
• Build trust and rapport with the customer through clear, respectful interaction
• Correctly code the sale accurately and completely for the installer

fire flameVacation and Time Share Specialist   *English and bilingual available!

Company operates membership programs for vacationers and provides value-added services to its developer clients worldwide. The company has been a pioneer and innovator in serving the vacation ownership market since 1976. The company's network comprises approximately 3,000 resorts in more than 80 nations.

If you are passionate about sales, travel, and/or timeshare ownership, this opportunity is a great choice!

What to Expect:
• Assist members in placing their wait-list requests for a resort that is currently unavailable
• Offer members alternative vacation options if their first choice is unavailable
• Sell membership packages by advising members of the benefits of the Core, Gold, and Platinum levels and other products
• Solve member concerns for first call resolution, ultimately avoiding escalation

fire flameInbound Support for Financial Tax Software (Seasonal Offering)

An enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.

What to Expect:
• Inbound phone and video customer service/technical support. Handle technical support questions via video capability
• Research, analyze and determine an appropriate course of action for customers
• Interact with customers focusing on software navigation questions as well as assisting with locating prior years’ returns
• Serve as ambassador for the brand; caring and empathetic approach to customer interactions
• Document all issues, resolution and follow up actions

Home Warranty Customer Service/Claims Representative (English and Bilingual)

Provides a variety of home warranty, repair and maintenance services nationwide for more than 35 years. They take pride in providing superior customer service 24/7/365 and are equally proud of their nationwide network of more than 40,000 independent skilled service technicians who help our customers solve their problems every day.

What to Expect:
• Receive inbound calls from existing customers to initiate a claim or follow up on an existing claim
• Describe the services, plans, and requirements
• Process change of address requests
• Accept and process requests for information materials
• Research and resolving customer complaints. Performing callbacks as a customer resolution
• Responding to billing clarification and claim status inquires
• Facilitate three-way conferencing and scheduling between customers and service providers

 

Coming Soon!

fire flameRoadside Assistance

*For agents looking to support an 24 hour / 365 days account

Be that first voice a person hears when their automobile has let her down when she is looking for much needed help. If you have ever worked a job or position and did not feel appreciated you probably not have the same experience here!

What to Expect:
• Answer inbound calls only
• Taking accurate information
• Processing information for a tow or assistance
• Easing caller when in their time of need
• Assuring customer that help is on the way

If one of the openings above seems like a match for you, please complete the form and one of our human resource agents will follow up with you shortly.

Don't see exactly what you are looking for?  Contact us via chat and our Lead Recruiter will reach out to discuss your requirements.

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